Welcome to Ken-Fixit

KEN-FIXIT is India’s first and only service organization which is completely focused on delivery of high quality maintenance services to commercial kitchens. KEN-FIXIT provides specialized repair & maintenance services for all types of food service equipment - whether indigenous or imported, to hotels, restaurants, hospitals, corporate cafeterias and institutions. We have well equipped teams for after-sales service, installation and project execution.

Breakdown maintenance

You can log in complaints at Ken-Fixit's dedicated call centre for a quick resolution. Service through paid calls may be a good option if the equipment is not critical to the operation or performs light duty or in case you have a standby machine.

Labour only AMC's

We provide labor only maintenance contracts wherein Ken-Fixit is responsible for providing service whereas parts are either stocked up by the Client or we supply them at additional cost. These contracts are preferred in case of imported equipment or wherever the parts are rather expensive.

Comprehensive AMC's

Comprehensive maintenance contracts are usually offered by us in cooperation with OEM's or in case of indigenous appliances whereby Ken-Fixit is responsible for providing both labor and parts. These contracts allow for least down time of the machines and also enable us increase the life span of equipment by several years.

Parts

Ken-Fixit can promptly deliver critical parts for maintenance for almost any type of of food service equipment, be it imported or indigenous, at your door step at most competitive prices.

Installation, Accessories & Training

We can install your old or new equipment and guide you through construction of utilities, installation, testing, commissioning and training of your operation & maintenance personnel for any type of food service equipment besides supplying entire range of kitchen accessories.

Remodelling of old equipment

Ken-Fixit also undertakes renovation of old equipment as well as repair of pre owned equipment to get optimum output and increased life span.

We also maintain PIRANHA & R-102 Fire Suppression Systems from Ansul.

GET IN TOUCH

Companies We’ve Helped

About Us

WHO WE ARE

Ken-Fixit is India’s first and only service organization which is completely focused on delivery of high quality maintenance and repair services to commercial kitchens. Ken-Fixit specializes in repair & maintenance of all types of commercial food service equipment – indigenous or imported. We provide parts, repair services, annual maintenance contracts, installation service, installation accessories and training for operation & maintenance of commercial food service equipment. We have company owned service centres across India which are manned by high quality professionals. Headquartered at Delhi, Ken–Fixit has service network across the country with regional centres at Delhi, Mumbai, Chennai, Bangalore and Kolkata. We service thousands of machines installed and working throughout the Indian boundaries.

OUR PASSIONS

Ken-Fixit is working passionately to be the leader in service / maintenance of commercial food service equipment by adhering to highest codes of practice and providing the best and most reliable service to its customers. We strive to deliver a world-class customer experience, while ensuring the quality of our service network and maintaining a cost efficient structure.Ken–Fixit is committed to achieve customer satisfaction through adherence to quality systems and continuous improvements for delivering timely and cost effective yet high quality services. In its pursuits of excellence, Ken–Fixit remains committed to highest level of employee satisfaction and sustainability.

Quality Policy

Timely Services90%
Customer Satisfaction95%
Cost Effective90%
Sustainability86%

Some facts & milestones

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Days Call Center Services

Ken-Fixit Team | Ken-Fixit Advantage

Ken-Fixit possesses finest talent as far as installation & maintenance of food service equipment is concerned with independent teams for after sales service, installation and project execution. The well equipped teams are headed by highly experienced professionals.

 

 

• India’s first and only service organization which is completely focused on delivery of high quality service to commercial kitchens. • Service headquarters at New Delhi. • Dedicated Call centre. • CRM software operated by multiple users across the country which allows recording of all interactions with customers and also helps to maintain history of the equipment. • Ken-Fixit holds ready stocks of parts at all service centres. • Ken-Fixit is expanding its in-house teams to 19 key cities to monitor service partners in 85 cities to service customers in over 90 cities.

Our Head office is located at Delhi. Ken-Fixit has a service network across the country with regional centres at Delhi, Mumbai, Chennai, Bangalore and Kolkata. Ken-Fixit has more than 70 service centres across India to cater to all major and small cities. We have thousands of machines being serviced in over 100 cities throughout the Indian boundaries.

Products serviced by Ken-Fixit

COOKING EQUIPMENT

• Pizza Conveyor Oven •Combi Maestro Oven •Lava Grill •Induction Cooker •Yakitori Grill •Deck Type Pizza Oven •Wood Fired Oven •Gas Tandoor •Dimsum Steamer •Broiler •Griddle Top •Sandwich Griller •Convection Oven •Tilting Braising Pan • Tilting Boiling Pan • Salamander

PREPARATION EQUIPMENT

•Food Processor •Wet Grinder •Pulveriser •Centrifugal Juicer •Citrus Juicer •Potato Peeler •Vegetable Cutter •Spiral Mixer •Meat Mincer •Bone Saw •Bowl Cutter •Kitchen Blender •Ber Mixer

FOOD HOLDING & SERVING

•Food warmer •Hot Food Holding unit •Holding cabinet - Hot •Holding Cabinet - Cold •Bain Marie •Display cabinet •Salad servers

BAKERY EQUIPMENT

•Planetary Mixer •Spiral Mixer •Dough Divider •Chocolate Tempering Unit •Dough Sheeter •Bread Slicerr •Rack Oven •Deck Oven •Proofer

REFRIGERATION EQUIPMENT

• Freezers & Chillers •Pizza Makelines •Blast Chillers •Sandwitch Counters •Display Cabinets, •Beverage Coolers •Bar Refrigerators •Ice Cubers •Cold Rooms

COMMERCIAL DISHWASHERS

•Undercounter Machines •Hood Type Machines •Rack Conveyor Machines •Rackless Conveyor Machines •Crate Washers

FIRE SUPPRESSION SYSTEMS

•Ansul Kitchen Fire Suppression Systems •Piranha & R-102 Fire Suppression Systems •K-Guard Fire Extinguisher

BAR EQUIPMENT

•Bar Blender •Bar Mixer •Wine Dispenser •Keg Cooler •Back Bar Cooler •Ice Cube Crusher •Glass Froster

What Our Customers Say

Our Pricing & Plans

Installation for Hot/Cold Equipment

Rs 2500-3000/-
  • 1500 plus customers across India
  • PAN India Service Network, Operating from 5 offices
  • Service Network in 65 plus cities, cater to 5000 plus equipment
  • Associated with QSR, Hotels, Institutes and corporate

Installation for Dishwashers Equipment

Rs 4000-7000/-
  • 1500 plus customers across India
  • PAN India Service Network, Operating from 5 offices
  • Service Network in 65 plus cities, cater to 5000 plus equipment
  • Associated with QSR, Hotels, Institutes and corporate

Breakdown for Hot/Cold Equipment

Rs 2000-2500/-
  • 1500 plus customers across India
  • PAN India Service Network, Operating from 5 offices
  • Service Network in 65 plus cities, cater to 5000 plus equipment
  • Associated with QSR, Hotels, Institutes and corporate

Breakdown for Commercial Dishwashers

Rs 3000-5000/-
  • 1500 plus customers across India
  • PAN India Service Network, Operating from 5 offices
  • Service Network in 65 plus cities, cater to 5000 plus equipment
  • Associated with QSR, Hotels, Institutes and corporate

Our CRM Process

1
Call Received
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2
Goes To Technical Team
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3
Update On Work Done
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4
Customer Feedback
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Get in touch

Our Address

KEN-FIXIT

Address: A-6, Naraina Phase – II,

New Delhi- 110028

Phone:+91- 8800209922

callcentre@kenfixit.com

www.kenfixit.com

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